Support

Choose the support route that matches the issue.

Vehicle-specific service belongs in the authenticated app. Public support handles general, access and privacy questions without asking for passwords or OTPs.

Email public support

For immediate danger, contact your local emergency service.

What this means

Clear boundaries at every step.

Vehicle or service issue

Use Service & Help in the customer app so the case is linked to the correct vehicle and eligible provider network.

Account access

Use password recovery or the managed account process. Hyper EV support will never ask for your password or OTP.

General question

Send a brief, non-sensitive enquiry to marutimotors99999@gmail.com. Do not attach identity, payment or vehicle documents unless a verified workflow requests them.

Need a clear next step?

Choose the support route that matches your question.

View support options